Frequently
Asked Questions
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Find answers to your common questions here
I have lost my Tv Remote/Cable/Stand or any other parts
Please contact our service centre for further assistance regarding product part and accessories:
Tel: 011-3573777
Email: parts03@cntronics.co.za
My TV is broke and my warranty period has expired, what do I do?
You can still get your TV repaired, please contact or service center for further information
What does my warranty cover?
All parts and labour for latent defects, this excludes any physical damage or abuse.
What multimedia can my TV set support?
Depending on the TV model. most TV sets support:
- JPEG
- MP3
- MPEG4
How do i install apps on my TV?
Installing Apps using APK Installer on my Skyworth TV Home screen
- Open your browser on your computer, find the APK file you want to download, and select it.
- Once the App is downloaded, open Downloads, right-click on the APK file, then save to USB or external storage device.
- To install this APK from your storage device to the TV, plug the USB in to the TV.
- On your HOME screen, go to APK installer, and select the APP you would like to install
- The app will begin installing on your device.
After the application has successfully been installed the user can run the app with no issues
The TV set completely dead with no power at all. Why is this?
This is generally caused by a power supply failure, try restarting the TV or contact our service centre for further assistance
The TV set won't power on and the power light is flashing
This usually means the self-diagnostic system has detected a problem and the unit may need to be serviced. In some cases unplugging the power supply from the unit and waiting for a few minutes before re-plugging the unit in again may correct the problem.
A particular input is not working on my TV
In some cases where an input refuses to operate, it may just be a faulty input port. Unplugging power from both the signal source and TV or projector could possibly correct the problem.
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